Terms & Conditions

  • Delivery Information:

    Turf Trade will deliver your orders in a timely manner by the most economical method available. Methods of delivery can include Turf Trade truck service, Common Carrier, UPS, or Air Freight. If need be, we reserve the right to surcharge for fuel when deliveries are made. UPS charges will be the responsibility of the customer. C.O.D. shipments will be made to any account with a balance over 90 days. All deliveries are signature receipt.  Please count and make sure all deliveries are correct before you sign off. If the delivery is short or damaged, please note it on the delivery slip and the problem will be addressed when notified within 3 business days.  

  • Returns:

    All shipped items must be approved for return for credit within 30 days of shipping. Furthermore, all items returned are subject to a restocking and fuel or delivery return fee. No shipments may be returned without an authorization number which must be received from the Turf Trade administrative offices. Damaged goods must be reported to our office within 2 days for credit or correction. All Special and Custom orders must be taken and cannot be returned for any reason other than poor Manufacturing quality.

  • Payments, Terms and Conditions of Sale:

    We accept Cash, Check or Credit Cards: Visa and Mastercard. All accounts are C.O.D. until credit is approved. The standard terms are Net 30 days unless approved otherwise. A finance charge of 1.5% per month (18% annually) is added on all past due accounts. There is a $25 service fee charge for any returned checks. An existing account holder can be put on Credit hold,if their account extends past 90 days net. No orders will be delivered until the credit problem has been resolved.

  • Pricing and Recommendations:

    All pricing is quoted by your sales representative. Please contact them for your current pricing.  Pricing is dictated by product volume, market condition and availability. Prices are subject to change without notice. All recommendations are given by using the most up to date sources and information. We can not be held responsible for damage or poor performance due to any recommendation. As a licensed applicator, please refer to labels and follow these rates and suggestions.

  • Disclaimer:

    Please read this notice as to warranties. Seller or manufacturers shall only be required to replace defective products. Neither the seller nor the manufacturer will be held responsible for any loss, injury or damages arising from the use or inability to use the product. The user shall always deem the safety and suitability to use a product for its intended use and the user assumes all liability and risks associated with the products use.